Privacy Policy

Last Updated: August 24, 2026

Welcome to the NTD Field Companion (the "App"). We are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have in relation to it.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register for the App. This includes:

Identification Data: Full Name.
Contact Data: Email Address.
Device Data: Device ID, model, and OS version (used for license validation and anti-fraud purposes).
Usage Data: Quiz scores and certificate generation history.

2. How We Use Your Information

We use the information we collect to:

Validate your Enrolment Key and manage your license.
Generate and verify personalized Competency Certificates.
Send technical notices, updates, and support messages.
Improve App performance and functionality.

3. Data Deletion & Account Removal

In compliance with Google Play's Data Safety policies, we provide a clear and simple way for you to request the deletion of your account and all associated data.

What is deleted? Upon a successful deletion request, we permanently remove your Name, Email Address, License History, and all generated Certificate records from our active databases.

How to request deletion: You can initiate a deletion request directly through our dedicated web portal:

Visit Data Deletion Portal

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

5. Your Privacy Rights

Depending on your location, you may have certain rights under applicable data protection laws. These may include the right to request access to and obtain a copy of your personal information, to request rectification or erasure, and to restrict the processing of your personal data.

6. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.

7. Contact Us

If you have questions or comments about this policy, you may email us at support@nuelsolutions.store or contact us by post at Nuel Solutions, Ondo State, Nigeria.